Aptean is hiring for Customer Support Analyst

 Aptean is hiring for Customer Support Analyst

  • Company Name: Aptean
  • Job Role: Customer Support Analyst
  • Location: Bangalore
  • Qualification: BE/B Tech, ME/MTech, MCA, BSc & MSc. 
  • Experience: 0 to 1 year
  • CTC: 4.5 LPA (expected)
  • Job Type: Full Time

  • Job description: 
  • Aptean is seeking a customer success analyst with a focus on quality to join our support team and get to know our company from the ground up. The objective is to satisfy customers by promptly resolving their technical and application-related issues.
  • Roles and Responsibilities:
  • Candidate will be in charge of responding to and resolving customer issues with Aptean products via calls, emails, and remote access.

  • The candidate will work on a thorough examination of Aptean product problems and their integration into mixed settings across the whole company.

  • Candidate must identify and address client issues, or categorise them for additional support from R&D or other departments.

  • The candidate will be in charge of tracking, diagnosing, duplicating, troubleshooting, and solving problems.

  • The candidate must make sure that all interactions with customers, both internal and external, are handled professionally, with the highest standard of service, and with constant follow-through and adherence to agreements.
  • About the Company

Enterprise resource planning (ERP), supply chain management (SCM), and complaint management are all integrated within the industry-specific software that Aptean supplies to the financial, manufacturing, and supply chain sectors.

  • How to Apply:
  • Read the job description, roles and responsibility above carefully and then click on apply(below).
  • It will redirect you to next page ,fill the given form , click on submit. All the best!
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