Hexaware is Hiring for Graduate Trainee
Hexaware is Hiring for Graduate Trainee
- Company Name: Hexaware Technologies Limited
- Job Role: Graduate Trainee
- Location: Chennai, Mumbai, Noida, Pune
- Qualification: B.Sc/ BCA
- Experience: Freshers
- CTC: 3 LPA
- Job Type: Full Time
- Job description:
- Candidate should have excellent verbal and written communication in English.
- Candidate should have basic knowledge on ITL process and international Client handling over the phone and email.
- Candidate should meet establishment service level metrics for call response, technical support and customer service.
- Candidate should provide Help Desk Support for end users and level 1/2 support for IT Infrastructure and Applications.
- Candidate should log incidents/ call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow up and should provide resolution.
- Candidate should follow and complete IT Service desk opening and closing checklists.
- Candidate should perform installation/ troubleshooting/ configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
- Candidates should be flexible to work in 24*7 shifts environment.
- Candidates having more than 1 year of education gap are not eligible for this drive.
Eligibility Criteria:
- BSc (CS/ IT/ Electronics) and BCA- 2022 Pass out are eligible.
- Candidate should have 60% or 6 CGPA and above throughout in 10th, 12th and graduation, no live backlogs at the time of registration.
- For the 1st 3 months stipend amount will be 15k per month after that CTC will be 3 LPA.
- About the Company
- How to Apply:
- Read the job description, roles and responsibility above carefully and then click on apply(below).
- It will redirect you to next page again click on Apply then fill in the given form and submit the application. All the best!
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