Google is Hiring for IT Support Engineer

Google is Hiring for IT Support Engineer

  • Company Name: Google
  • Job Role: IT Support Engineer
  • Location: Hyderabad
  • Qualification: Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration)
  • Experience: 0 to 3 years
  • CTC:  3.5 to 12.2 LPA (range is based on interview and experience)
  • Job Type: Full Time
 
  • Job description: 
  •   IT Support Engineers are the people who make this essential service possible. In this role, you'll play an important part in helping to keep Googlers from around the world productive. You will gain experience solving a range of problems across Google’s broad technical ecosystem.
  • Roles and Responsibilities:
  • Candidate should provide support across all channels, including chat, email, phone, video, in-person, etc. (the amount of time dedicated to each will vary based on operational needs).
  • Candidate should troubleshoot across Google’s corporate IT resources, applications, and various operating systems, including Linux, Mac OS, Windows, Chrome OS, and mobile platforms.
  • Candidate should assist Googlers with resolving software, hardware, and networking issues.
  • Candidate should collaborate and share knowledge across the team and other Googlers. Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience
  • Candidate should support various services such as video conferencing, remote access, new internal products, and mobile technology.
  • Candidates will be required to work in a shift based schedule, which may include non-standard work hours.

  • Preferred Qualification:

  • Diploma or equivalent practical experience.
  • Bachelor’s Degree in relevant STEM field (e.g. Information Systems, Information Technology, Applied Networking, System Administration).
  • Completion of a relevant technical certification (e.g., Google Career Certificate - Google IT Support Certificate or other comparable certifications.)
  • Work experience, including deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information.
  • Effective organizational, communication, leadership, and teamwork/collaboration skills.
  • Passion for new technology and commitment to learning new skills.
  • Practical experience troubleshooting in a Linux, Mac OS, or Windows networked environment - supporting desktops/laptops, phone systems, video conference, and/or various wireless devices.
  • Customer service, client facing, and/or help desk experience.
  • About the Company

Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include a search engine, online advertising technologies, cloud computing, software, and hardware.

  • How to Apply:
  • Read the job description, roles and responsibility above carefully and then click on apply(below).
  • It will redirect you to next page again click on Apply then fill in the given form and submit the application. All the best!
Apply

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