Sutherland is Hiring for Software Engineer – Implementation(Technical Support Analyst)

 Sutherland is Hiring for Software Engineer–Implementation(Technical Support Analyst)

  • Company Name: Sutherland
  • Job Role: Software Engineer – Implementation(Technical Support Analyst)
  • Location: Hyderabad,Telangana
  • Qualification: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA
  • Experience: Freshers
  • CTC: 7 LPA (expected)
  • Job Type: Full Time

  • Job description: 
  •    Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects.
  • Roles and Responsibilities:
  • Candidate should set the path to success: Work with product owners and business stakeholders understand product requirements; translate requirements and vision into an executable timeline.
  • Candidate should impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities.
  • Candidate should take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members. Lead in your area of technology whether Application development / testing/ maintenance / support as per the standard processes.
  • Candidate should keep management updated: Monitor project activities and relay vital information in the form of timely and accurate reports to all project stakeholders.
  • Candidate should impact the bottom line: Constantly learn, enhance skills, and identify opportunities for process improvement leveraging a deep understanding of assigned work; provide feedback and inputs to SMEs, Leads & Managers on identified areas of improvement, opportunities for automation.
  • Candidate should strengthen relationships: Establish and maintain communication with all stakeholders including Client, their customers, team members and leaders; understand needs, resolve issues, and meet expectations.
  • Candidate should define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback

  • Preferred Qualifications

  • Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred.
  • Functional Domain: Healthcare IT / IT Services Delivery domain.
  • Experience: Relevant years of experience in similar role.
  • Communication skills: Have strong verbal and written communication skills, be able to communicate in a clear, constructive, and professional manner.
  • Personality: Good time-management skills.
  • Team player: Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Sense of ownership and pride in your performance and its impact on the company’s success.
  • Critical thinker and problem-solving skills.
  • Be strategic in developing solutions and process improvements.
  • Be efficient in finding strategies to streamline efforts and successfully complete tasks on time.
  • About the Company

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 22,000 professionals offering RightSourced seamlessly blended services from its 23 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico.

  • How to Apply:
  • Read the job description, roles and responsibility above carefully and then click on apply(below).
  • It will redirect you to next page again click on Apply then fill in the given form and submit the application. All the best!

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