HCL is hiring for Engineer product Support
HCL is hiring for Engineer product Support
- Company Name: HCL
- Job Role: Engineer product Support
- Qualification: Any Graduate
- Job Type: Full time
- Industry type: IT Services and Consulting
- Location: Hyderabad/ Secunderbad
- CTC: 2.75 - 3.75 LPA
- Experience: 0 - 4 years
- Must have skills: Communication Skills, CSS, HTML
- Shift Timings: US shift timings / Night Shifts (Cab facilities for women folks free of cost)
- Job Description:
- Desired candidate profile (Fresher):
- Knowledge of HTML, Javascript & CSS.
- Basic understanding of Digital Marketing.
- Should be able to look at reports and derive meaningful inferences.
- Analyze and comprehend the issues raised by a publisher, identify root causes and come to best solution.
- Willing to learn and apply learning in practical environment.
- Aptitude should be high as product is complex.
- Excellent English communication skills, both written and verbal.
- Desired candidate profile (Experienced):
- Must have previous experience in E- mail and chat support or any digital marketing experience are eligible.
- Must have knowledge in HTML, CSS and JS
- Job Responsibilities:
- Should be able to troubleshoot and resolve complex Ad Serving issues for high- end clients such as eBay, Financial Times, etc
- Must be able to provide e- mail and chat support for issues raised by the publishers.
- Work along with the publishers on accounts to enable features and resolve UI related issues.
- Able to work independently and efficiently to meet defined SLA
- Must be able to consistently meet or exceed all agreed quality parameters as defined for the process.
- About the Company:
- How to apply:
- After reading all the details carefully, click on Apply at the end of the page.
- It redirects you to another page where you need to login and click on apply.
- Then it asks few basic questions such as do you have basic knowledge on HTML, CSS where you need to answer those and can apply. All the best.
Comments
Post a Comment